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a line of students holding their phones

Having trouble logging on?

Some Penn State systems, including eLiving and FixIt, recently transitioned to using Penn State's new Web Single-Sign-On solution from Microsoft. Some notes that may help you avoid login issues:

  • Students do not need a Microsoft acccount to log in. When prompted to sign in, enter your Penn State email address and you will be taken to the Penn State WebAccess sign on.
  • Some students may encounter a page loading or internal server error . Easy fix - clear your browser cache and you should be able to log in normally.

Another recent change that impacts students new to Penn State:  when you accept your offer of admission, your account will be elevated to a Standard status and you'll need to set up and use 2FA/DUO.

Check out this Wiki link, which provides instructions on the overall WebAccess login process, including an example of the email a student receives to set up 2FA/DUO and the process for enrolling in 2FA/DUO. 

Contact us if you experience any issues - we're here to help!