Terms Conditions and Regulations 2020-2021 Academic Year
TERMS, CONDITIONS, AND REGULATIONS OF THE UNIVERSITY
HOUSING AND FOOD SERVICE CONTRACT
2020-2021 ACADEMIC YEAR
The Housing and Food Service (HFS) Contract is a legally-binding contract, obligating the student to on-campus living once it is accepted. A student agrees to these Terms, Conditions, and Regulations (TCRs), as well as the HFS Contract legal terms/signing statements, when accepting the HFS Contract.
TABLE OF CONTENTS
TERMS AND CONDITIONS
- Housing Deposit
- Contract Term Periods
- Reasonable Housing Accommodations
- Eligibility for University Housing
- Checking Into a Room
- Checking Out of a Room
- University Break Periods
- Room Changes
- Campus Meal Plan
- Damages and Liability
- Contract Cancelation and Release
- Contract Termination
- Refund Policies
- Maintenance of Room
- Inspection and Searches
- Alcohol and Illegal Substances
- Commercial Enterprises
- Decorations and Displays
- Quiet Hours
- Pets and Service Animals
- Bicycles, Inline Skates, Skateboards, Segways, and Hoverboards
- Mail Service
- Computer and Networks
- Campus Dining Policies
SAFETY AND SECURITY
- Fire Safety Policies
- Fire Prevention
- Facility Safety Policies
- Security Features
- Student Responsibility for Safety
The Pennsylvania State University (“University”) strives to provide a residence environment that is both comfortable and conducive to learning and personal growth.
The University assigns housing accommodations without regard to personal characteristics, not related to ability, performance, or qualifications as determined by University policy, or by state or federal authorities. The University does not discriminate against any person because of age, ancestry, color, physical or mental disability or handicap, national origin, race, religious creed, sex, sexual orientation, marital or family status, pregnancy (or pregnancy-related conditions), gender, perceived gender, gender identity, genetic information, political ideas, service in the uniformed services, or veteran status.
All students should familiarize themselves with these Terms, Conditions, and Regulations of living in University housing.
For the purposes of this document, “University housing” refers to University residence halls and apartments.
The term “resident” or “student” refers to the Student who holds a Housing and Food Service (HFS) Contract with the University.
“Assignment”, “space”, or “room” refers to the space which has been assigned to the Student, including, but not limited to, an apartment, room, or suite.
“Housing”, when capitalized refers to the University Housing and Food Services department.
“Residence Life”, when capitalized refers to the University’s Office of Residence Life.
“eLiving” refers to the University’s online housing portal for students who hold an HFS Contract with the University, and is available at www.eLiving.psu.edu. Access to eLiving is only provided to the student.
The HFS Contract is a legally-binding contract that details the obligation between the student and the University and is effective once the student accepts the HFS Contract. The student is required to abide by these Terms, Conditions, and Regulations, which are incorporated into the HFS Contract, and includes assuming financial responsibility of all room and board fees for the entire HFS Contract period.
HFS Contracts are available only on a combined room-and-board basis unless otherwise noted. The HFS Contract cannot be transferred or assigned to another student except as outlined below in Contract Transfer of Obligation.
If a student is under the age of 18, the student must acknowledge that his or her parent/guardian has read and also agrees to these Terms, Conditions, and Regulations, and that wrongful acknowledgement of his or her parent/guardian’s agreement could result in a penalty of perjury.
1. HOUSING DEPOSIT
A student accepting the offer of admission to the University through the MyPennState process will be required to submit a $100 non-refundable housing deposit in addition to University fees. If the student enrolls at the University, the housing deposit will be applied to the student's first semester bill, available through the student's LionPATH account, as a $100 credit against the room charge. The housing deposit will not be refunded if the student does not attend the University during the student's HFS Contract period.
2. CONTRACT TERM PERIODS
There are four HFS Contract periods for assignments to University housing. The four HFS Contract periods are:
- Academic Year (Fall and Spring semesters)
- Break Access/Holiday Housing (includes Fall (late-November) and Spring (early-March) Breaks when the University residence halls are closed
- Spring Semester Only
- Summer Semester Only (Maymester, Summer Session I and/or Summer Session II)
Specific occupancy data for the HFS Contract periods can be found at the Arrival site. The University reserves the right to not offer a particular housing option during a HFS Contract period.
BREAK ACCESS/HOLIDAY HOUSING
A Break Access/Holiday Housing HFS Contract is available for any student currently with a HFS Contract who wishes to stay in University housing during the University-scheduled closedown/break periods. First-year students may indicate Break Access/Holiday Housing as a Special Living Option preference prior to executing the HFS Contract. Upper-class students can select Break Access/Holiday Housing before accepting the HFS Contract. Break Access/Holiday Housing is offered for the entire academic year and is not available for semester-only use. There is an additional fee for Break Access/Holiday Housing, which is charged to the student's LionPATH account for fall and spring semesters. This fee will not be refunded if a student elects to not stay on campus during the closedown period. A student who requested to add Break Access/Holiday Housing contract period to his or her HFS Contract will be assigned to a designated building that remains open during the closedown/break periods. Food Service options may be limited during these periods. Access to a kitchen within the residence area will be provided during the closedown/break period.
3. REASONABLE HOUSING ACCOMMODATIONS
If a student has a disability that requires an accommodation related to the housing environment, the student has the right to submit a Reasonable Accommodation Request Form for Housing to the University. The form may be submitted at any time; however, if a student has indicated preferences on the HFS Contract, the form should be submitted by the deadline indicated on the Medical Accommodations website and on the form to allow the University sufficient time to consider the preferences for the assignment process.
A student must have a valid, accepted HFS Contract before the Reasonable Accommodation Request Form for Housing can be submitted. Once the form is received and reviewed, the determination that is made will take effect immediately, and may impact a student’s current room assignment. If the form is received after the deadline, contract preferences for area, building, Special Living Options, and/or roommate requests will be reviewed but only taken into consideration if space permits. If the form is received after room assignments are posted, the University reserves the right to reassign the student to a space that will accommodate the student. If a student is offered a change to the housing environment, an additional cost may be associated with the resulting assignment or requests.
The determination for the Reasonable Accommodation Request Form for Housing will remain on file and will be referenced to for processing room assignments for future HFS Contracts. Students are not guaranteed on-campus housing because a Reasonable Accommodation Request Form for Housing has been submitted.
Questions regarding the process related to the HFS Contract and assignment should contact the Housing and Food Services Office. Questions related to special assistance for academic activities should contact Student Disability Resources.
TEMPORARY MEDICAL CONDITION
Room changes for temporary medical conditions are valid only for the academic year in which the request is submitted. If a student needs to request a temporary housing accommodation, the student’s attending physician must complete the Reasonable Accommodation Request Form for Housing. If the determination is made that requires a room change, the student will be reassigned to a space that will best accommodate his or her need until the accommodation is no longer required, or until the end of the contracted period should the original room assignment be assigned to another student with a HFS Contract.
4. ELIGIBILITY FOR UNIVERSITY HOUSING
To be eligible to reside in University-owned housing, a student must be at least 16 years of age during the period of occupancy.
To be eligible to reside in University-owned housing, a student must be scheduled for Altoona courses as a degree-seeking student. The student is responsible for full payment of room and board charges for the contracted period. Room and board charges will be applied to the student's LionPATH account. The Bursar will generate bills on a monthly basis, with an identified due date. Failure to pay the bill by the due date will result in late fees being applied to the account.
If a student has an outstanding balance for room and board charges after the appropriate deadline, an email notification will be sent to the student's University email account. The notification will outline the consequences if payment is not received. Consequences include, but are not limited to, having a negative service indicator placed on the student's University account; vacating University housing; cancellation of the HFS Contract; and/or having amount owed sent to a collections agency for processing.
If a student withdraws or leaves the University prior to the end of the semester without paying room and board charges, an invoice will be sent to the student for the amount owed during the time the student was in University housing and/or used services. Failure to pay the outstanding balance will result in a negative service indicator placed on the student's University account; cancelation of future HFS Contract(s); and/or having amount owed sent to a collections agency for processing.
CHANGE OF CAMPUS REGISTRATION
An upper-class student attending a University campus who is planning a change of campus (COC) to Altoona may submit a request for a HFS Contract through eLiving during the established contract process timeline. The student must initiate the change of campus process at his or her current campus. If the change of campus to Altoona is not approved, it is the student’s responsibility to contact the Housing and Food Services Office to cancel the Altoona HFS Contract. There is no penalty fee to cancel a HFS Contract if the student is not eligible for a change of campus.
If a student’s University academic records reflect a campus other than Altoona after July 1, his or her room assignment will be changed to “Space Reserved” until the change of campus is approved. The student will then be assigned to either a regular or supplemental housing room, whichever is available. If the change of campus to Altoona is not approved, and the student does not notify the Housing and Food Services Office prior to arrival day, the student’s HFS Contract will be canceled and the student will forfeit the $100 housing deposit.
5. CHECKING INTO A ROOM
Information about the arrival process and when students can check in will be announced in advance for each semester on the Housing Arrival website. Each student should plan on arriving on the appropriate scheduled arrival day, unless prior arrangements have been made for a special group to arrive early. If early arrival is available, it will be announced on the Arrival website. If a student arrives prior to the official opening day of the semester during the “early arrival” days, the student will be responsible for an additional nightly charge for housing that is required to be paid at time of check-in.
The student must be present at check-in; a parent or other family member may not check in for the student. The student must present his or her Penn State id+ Card or other valid photo identification to receive a room key. Each student will receive one room key at the time of check-in, and will sign an acknowledgement of receiving the room key. Information about the student’s mailbox will also be provided.
Unless a student requests an extension of the arrival period by contacting the Housing and Food Services Office, the University is not obligated to hold a specific room assignment later than 5:00 p.m. on the first day of classes. If a student arrives after that time, the student must accept other available accommodations, whether in regular or supplemental housing, and will remain obligated to the HFS Contract and for paying for the full room and board charges if enrolled at the University.
6. CHECKING OUT OF A ROOM
A student who is ready to check out of the room should review the Moving Out instructions. All rooms, regardless of the date or circumstances, should be clean and in good condition at the time that a student checks-out. The student should contact the Housing Office regarding the check-out date and schedule a room inspection.
The student must return the room key to the Housing and Food Services office upon check-out. If the student does not return the room key, the cost to change the lock will be charged to the student’s LionPATH account.
Any items that a student leaves in the room will be considered abandoned and handled in accordance with the University’s Lost and Found Policy.
For Summer and Fall Semesters, University housing closes at Noon on the day following the last scheduled examination for official University courses, as announced by the University Registrar. For Spring semester, University housing closes at 2:00 p.?m. on the day following the last schedule examination for official University courses, as announced by the University Registrar.
7. UNIVERSITY BREAK PERIODS
University housing is closed during the three (3) official University breaks. A student who has added Break Access/Holiday Housing to his or her HFS Contract will be assigned to a designated University housing building that remains open during the break periods. The student will not be required to vacate the room during the break periods and can remain in the room until the end of the contracted period. Housing will announce the closedown schedule for when University housing will close and reopen for each break period.
8. ROOM CHANGES
DIRECT ROOM EXCHANGE
A direct room exchange is a change of assignment with another student of the same gender with a compatible HFS Contract. A student interested in a room assignment change can use the Room Exchange eBoard available in eLiving to post, search, and process a direct room exchange during the available timeframe.
There are some restrictions to room exchanges, depending upon either the HFS Contract or room type, such as Break Access/Holiday Housing or Special Living Options. If a student has a medical accommodation, a direct room exchange cannot be processed unless the change is to a similar type of room.
EMERGENCY ROOM CHANGE
An emergency room change will be arranged only when all other options to resolve differences between roommates have been thoroughly explored under the guidance of Residence Life. If a student feels that an emergency room change is necessary, the student must discuss his or her need for the change to the room assignment with a Residence Life staff member. If the staff member determines that an emergency exists and space is available, the Residence Life staff member will either process a temporary change in room assignment or will contact the Housing and Food Services Office to process a permanent change in assignment.
SPRING SEMESTER ROOM CHANGE
Towards the end of Fall semester, students will be notified by the Housing and Food Services Office when Spring semester room vacancies will be available. If a student is interested in changing his or her room assignment for Spring semester, the student will be able to view the vacancies and select a room in eLiving. Once a student has processed a room assignment change, the student will be responsible for fully vacating the Fall semester room assignment and returning the room key prior to leaving the University at the end of Fall semester. If a student does not return the room key, the student will be assessed a charge for core change and key replacement. The amount will be charged on the student’s LionPATH account. Housing is not able to guarantee that the room the student selected for Spring semester will be accessible at the end of Fall semester to store items, due to current occupancy. Housing can verify whether temporary storage is available.
BY THE UNIVERSITY
The University reserves the right to change the assignment of a student in specific locations in the event that (1) the location is needed for other programs or purposes; (2) the student’s room is specially equipped to provide for a medical need and such need arises; or (3) conditions in a specific location require such reassignment to ensure a proper educational environment or the health and safety of individuals. The student will be given area assignment preferences after reassignments are completed.
9. CAMPUS MEAL PLAN
The HFS Contract includes the Campus Meal Plan for residents living in University housing that does not include a personal kitchen. All students residing in University housing without a personal kitchen are required to purchase the Campus Meal Plan for each semester/session the student is living in University housing. Students are responsible for paying the total cost of the Campus Meal Plan, based on the level selected, for every semester of the HFS Contract. Depending upon the level selected, the available dining dollars used to make actual purchases may not be enough to cover all meals during a semester/session.
CAMPUS MEAL PLAN ACCOUNT BALANCES
The Campus Meal Plan offers three levels, with varying dining dollars available to purchase meals. When the student accepts the HFS Contract, the Campus Meal Plan is defaulted to level two (2). To adjust the level, the student can log in to eLiving and select a different level. The Campus Meal Plan level can be adjusted higher or lower as permitted during the semester until seven (7) days before the end of the semester. Additional dining dollars can be added directly to the student’s Campus Meal Plan account online, or the system can pull available funds from the student’s LionCash+ account to cover transaction amounts at the same discounted rate. Remaining dining dollars at the end of summer session will carry over to fall semester, and from fall semester to spring semester, provided the student has an active Campus Meal Plan. Even though dining dollars may be carried over to the next semester, the student is still required to purchase the Campus Meal Plan and pay the total semester board rate for the level selected. If a student has a large amount of dining dollars at the end of fall semester, the Campus Meal Plan level should be lowered for spring semester. Any remaining dining dollars at the end of spring semester are forfeited - no refund will be offered.
CAMPUS MEAL PLAN ACCOUNT TRANSFER
The Campus Meal Plan cannot be transferred or assigned to another student. The Penn State id+ Card is used as the meal access card and may be used only by the student to whom the card is issued.
A student with special dietary requirements (religious, medical, personal, dietary preference, etc.) that cannot be fulfilled by individual selection from the dining center menu choices must contact the Housing and Food Services Office prior to signing the HFS Contract. If the University is unable to provide reasonable accommodations (including housing reassignment), the student should not accept the HFS Contract.
If the student has signed the HFS Contract and subsequently develops a medical condition that requires a special diet, the student may submit a Reasonable Accommodation Request Form for Housing for review. If the determination is made that the University is unable to accommodate the student’s need, the student may request that the Campus Meal Plan will be cancelled for the remaining days of the semester/session with a prorated credit processed. The student may also be offered an alternative housing option where the student is not required to purchase the Campus Meal Plan.
10. DAMAGES AND LIABILITY
- Room occupants will be held responsible for the condition of the room and furnishings and for any damages or losses that may occur during occupancy.
- Individuals identified as responsible for damage, theft, or losses in common areas of the building (such as corridors, elevators, stairwells, recreation rooms, dining center, study rooms, bathrooms, laundry rooms, work rooms, and lounges) will be billed for the cost of repair or replacement. Amounts billed are additional charges under the HFS Contract and will be charged on the student’s LionPATH account. Students will be held collectively responsible for damages, theft, or losses in common areas of the building that may occur during occupancy when the individual(s) responsible cannot be identified.
- For the purpose of damage, theft, or loss assessment, occupancy shall be inclusive from the date of check-in to the date the student properly checks out of the room. Charges will be applied to the student’s LionPATH account. Residents must pay a damage assessment when billed.
- Students are not permitted to make damage repairs or arrange for them to be made directly with another person or vendor. In an emergency, a staff member on duty should be contacted. Any student who leaves the University at the end of the contracted period or earlier due to withdrawal from the University or other termination of study, or who fails to return the room key at the time of check-out, will automatically be assessed a charge for a core change and key replacement. The amount will be charged on the student’s LionPATH account.
- The University is not liable for any loss or damage to a student’s personal property, including any loss or damage that results from the University’s efforts to eradicate bed bugs.
- Given that the University does not provide property insurance, each student is strongly encouraged to obtain property and/or rental insurance.
11. CONTRACT CANCELATION AND RELEASE
FAILURE TO ENROLL
A HFS Contract submitted to the University is legally-binding and holds the student to the financial obligation of the entire contract period. A student can be released from that obligation should the student formally cancel his or her enrollment with the University.
The University may release a student from the HFS Contract if the student submits a timely Contract Cancelation Request in eLiving and, on a case-by-case basis, the University finds that extreme circumstances warrant a release. If the student is released from the HFS Contract under this provision prior to the first day of the University classes, as announced by the University Registrar, for the HFS Contract period term, the student will be charged a penalty fee equal to twenty percent (20%) of the applicable room and Campus Meal Plan rates. If the student is released from the HFS Contract under this provision after the first day of the University classes, as announced by the University Registrar, for the HFS Contract period term, the student will be charged for room and Campus Meal Plan charges incurred up to the date of the cancelation or when the student has removed all personal belongings from the assigned housing and returned the room key, whichever occurs last. Charges are calculated by multiplying the number of days of occupation as determined above for the applicable academic semester by the computed daily rate, which rate is determined based on a truncated eight (8) week term (for Fall and Spring semesters), or a truncated four (4) week term (for Summer session). All unused Campus Meal Plan dining dollars in excess of $5.00 remaining at time of release will be refunded at face value to the student’s LionPATH account. If a student seeks a release from the HFS Contract after the eighth (8th) week of the Fall or Spring semester, or after the fourth (4th) week for Summer session, the student will remain responsible for the payment of the entire applicable semester’s room and Campus Meal Plan charges.
CONTRACT TRANSFER OF OBLIGATION
If a student who is enrolled and attending the University’s Altoona campus has accepted the HFS Contract and is interested in cancelling the HFS Contract, he or she may transfer the obligation of the HFS Contract to another eligible student by processing a HFS Contract Transfer of Obligation through the Housing and Food Services Office within the identified timeframe and according to the following conditions.
CONDITIONS OF A HFS CONTRACT TRANSFER OF OBLIGATION
- The Housing and Food Services Office will provide the time period for when HFS Contract Transfer of Obligations can be performed. Once the deadline has passed, requests may not be submitted. In the case where there are limited vacancies, the option of the HFS Contract Transfer of Obligation may be suspended prior to the deadline without advance notice.
- The student wishing to cancel the HFS Contract is responsible for locating an eligible replacement student.
- The replacement student accepting the HFS Contract Transfer of Obligation must be an undergraduate student of the same gender and be in good standing with the University.
- The replacement student cannot have already signed a HFS Contract for the same contract period.
- The replacement student must acknowledge that he or she understands that the HFS Contract offer may be for supplemental housing space. The replacement student will not receive the transferring student’s HFS Contract type or room assignment. The replacement student may have the ability to add his or her name to a Waitlist for other housing options.
- The replacement student must accept the HFS Contract through eLiving. If the semester has already begun when the transfer is completed, room and board charges will be prorated for both students as necessary.
- If the replacement student does not take occupancy or withdraws from the University before taking occupancy, the student initiating the HFS Contract Transfer of Obligation remains liable for the financial obligation of the HFS Contract.
- It is a violation of University policy to sell or attempt to sell a HFS Contract. The replacement student cannot offer, and the transferring student cannot accept, any form of compensation for the HFS Contract Transfer of Obligation. Any student who is found to have sold or purchased a HFS Contract will be referred to the Office of Student Conduct.
- The Housing and Food Services Office may deny a HFS Contract Transfer of Obligation request if is determined that the transaction is not in the best interests of the University or the students requesting the transfer.
- The Housing and Food Services Office will determine the time period that HFS Contract Transfer of Obligation requests may be processed and may elect to not accept requests after the submittal deadline.
UNIVERSITY-SANCTIONED ACADEMIC ACTIVITY (E.?G., PRACTICUM, STUDENT TEACHING, INTERNSHIP, CO-OP, STUDY ABROAD)
If a student will be away from the University for a University-sanctioned activity, such as practicum, student teaching, internship, co-op, or study abroad, for one or more semesters during the HFS Contract period, the student should submit a HFS Contract Cancellation Request through eLiving. Upon verification of the student’s status in LionPATH, the HFS Contract will be cancelled for the period of time that the student will be away from the Altoona campus. The HFS Contract will remain active for the period of time that the student is physically present on campus and the student remains financially liable for that portion of the HFS Contract.
WITHDRAWAL OR ACADEMIC DROP
If a student is no longer eligible for University housing due to voluntary withdrawal from the University or an academic drop from the University, the HFS Contract may be cancelled. If a student withdraws from the University or is academically dropped by the University before the eighth (8th) week term (for Fall and Spring semesters), or a truncated four (4) week term (for Summer session), the student is responsible for payment of Housing and Campus Meal Plan charges incurred during the time period in which the student occupied the assigned housing. Charges are calculated by multiplying the number of days of occupation as determined above for the applicable academic semester by the computed daily rate, which rate is determined based on a truncated eight (8) week term (for Fall and Spring semesters), or a truncated four (4) week term (for Summer session). All unused Campus Meal Plan dining dollars in excess of $5.00 remaining at time of withdrawal or academic drop will be refunded at face value to the student’s LionPATH account. If a student withdraws from the University or is academically dropped from the University after the eighth (8th) week of the Fall or Spring semester, or after the fourth (4th) week for Summer session, the student will remain responsible for the payment of the entire applicable semester’s room and Campus Meal Plan charges. Once a student has withdrawn, the student must officially check out of University housing within 24 hours.
12. CONTRACT TERMINATION
The University may terminate the HFS Contract or change the housing assignment of a student under the following circumstances:
- Violation. If the student violates the HFS Contract (including the TCRs), the Student Code of Conduct, or any other University rule or policy.
- Poor Conduct. If the student engages in conduct which (1) disregards the rights of other students; (2) jeopardizes the safety and/or well-being of him or herself or other students; or otherwise (3) disrupts the residential environment.
- Criminal Conduct. If the student’s conduct and/or proven criminal record indicates a potential threat or danger to the University community, including students, faculty, and staff.
- Eligibility and Financial Holds. If the student does not have classes scheduled and/or has a financial hold placed on his or her student account for room and board charges incurred during previous semesters.
In certain circumstances, the student may be entitled to a fair and equitable hearing by the Senior Director of Residence Life or designee prior to HFS Contract termination. In the event of termination, the student is liable for room and Campus Meal Plan charges incurred through the date of HFS Contract termination and for any damages or losses resulting from the student’s violation of the HFS Contract.
Rather than an HFS Contract termination, the student may be offered the opportunity to work with Residence Life and/or the Office of Student Conduct to resolve the issue. Outcomes may include, but are not limited to, educational sanctions, HFS Contract review, change of housing assignment, or disciplinary action. Guidelines and procedures for this process are provided by Residence Life.
13. REFUND POLICIES
END OF HFS CONTRACT - CAMPUS MEAL PLAN
Refunds for unused dining dollars will not be given at the end of the contracted period. A student has the ability to modify the Campus Meal Plan level in eLiving until the last day of class. Refunds for unused dining dollars are not given if a student schedules classes that conflict with the meal schedule or if a student chooses not to eat in the University facilities.
CONTRACT CANCELLATION AND RELEASE – HOUSING AND CAMPUS MEAL PLAN
If an HFS Contract cancellation is approved by the University, a student may be entitled to a refund of the paid housing and Campus Meal Plan charges. Refunds will be based on the date of contract cancellation or the date in which the student has removed all personal belongings from the room and returned the room key, whichever occurs last. No refunds will be made for the housing charge or the Campus Meal Plan base cost if the contract is cancelled, or the student does not remove their personal belongings and return the room key, after the eighth (8th) week of the applicable semester (or after the fourth week if it is a summer academic semester). Any remaining Campus Meal Plan dining dollars at the time contract cancellation or release in excess of $5.00 will be refunded at face value.
Any amount that is refunded will be applied to the student’s LionPATH account, minus any outstanding charges on the account. If the student’s LionPATH account is not available to process charges and/or refunds, the student will be responsible for making payment directly to the Housing and Food Services Office.
14. MAINTENANCE OF THE ROOM
ROOM INSPECTION FORM
The student is responsible for completing a Room Inspection Form in eLiving within seven (7) days of check-in. The Room Inspection Form is used to identify any damages or missing items in the room and will be verified when the student checks out of the room. Any damages or missing items not indicated on the Room Inspection Form will be charged as a damage fee on the student’s LionPATH account.
Maintenance needs, problems, or questions regarding a student’s room or residence hall should be submitted online through the University's FixIt system.
Once a student has submitted a request for a repair to an item in his or her room, he or she can expect the repair to be completed during regular business hours. For the safety and security of residents, it may be necessary to reassign the occupants to a different room to perform certain types of maintenance.
Maintenance personnel may enter a student room to perform preventative maintenance, needed repairs identified during a room inspection, or an emergency repair. If an employee enters a student room when the student is not present, the employee will leave a form stating the date, time, and reason for entering the room. Although a student may ask to schedule an appointment for a repair, it will be determined by the University, on a case-by-case basis, if the situation needs an immediate response or can wait to be scheduled at the convenience of the student.
Each student is expected to maintain his or her living space in an orderly and sanitary condition. Students who occupy a room, apartment, or suite with a bathroom are responsible for cleaning the bathroom. Each student is responsible for removing trash from the room, apartment, or suite and placing in the designated disposal area. If the University becomes aware of unsanitary conditions resulting from a student failing to maintain the room, apartment, or suite, Housing will clean the space. The student will be charged a cleaning damage fee, which will be applied to the student’s LionPATH account. Depending upon how the University and/or other students are affected by the persistence of disorderly and unsanitary conditions in a student’s room, the University reserves the right to cancel the student’s HFS Contract and refuse an assignment for future contract periods.
Residents are solely responsible for removing personal garbage from the residence hall room and putting it in the designated dumpster. Students are not permitted to put personal garbage in common area receptacles in the residence area, including porches, lobbies, lounges, hallways, corridors, or bathrooms. Students will be held collectively responsible for garbage left in common areas of the building when the individual(s) responsible cannot be identified.
15. INSPECTION AND SEARCHES
A room inspection is not a search. Student rooms are inspected during each semester and at the time of check-out. Routine inspections will be announced in advance, and the student may choose to be present during the inspection. These inspections are conducted 1) to evaluate the condition of the room and furnishings; 2) to identify needed maintenance and repairs; and 3) to check for fire and safety hazards. If damages are noted, the cost for repairs or replacement will be charged to the student’s LionPATH account. The University reserves the right to make non-routine, emergency inspections to protect the health and safety of all students.
Should University staff observe the presence of unapproved appliance or objects in the room or notice objects attached to the facilities in an unapproved manner, this will be recorded on a Notice of Room Check form. A copy of this form will be left in the room for the student, who will be expected to correct the situation. In the case of noncompliance, the University reserves the right to have the items removed at the expense of the student(s) in the room.
There are no routine room searches. A room search is conducted only when there is strong reason to believe that the student(s) in the room are in serious physical or psychological distress, or that the room contains items that are contrary to University regulations (which include federal, state, and local laws). In most cases, an act of misbehavior will precipitate this concern. Room searches are conducted exclusively by Residence Life staff. When there is a potential search situation, the Residence Life staff must obtain approval from the Assistant Vice President of Housing, Food Services, and Residence Life. Approval is only granted after the reason for the search, the person(s) who is to search the room, and the object(s) being sought are clarified. Searches are usually conducted in the presence of the students living in the room, and only in unusual cases would the room be searched in their absence.
When it is necessary for a member of University Police to search a room, the search will be performed according to constitutional and criminal procedures. If time and circumstances permit, Residence Life will be notified in advance of an impending search. Items seized will be taken (as authorized by law) and inventoried, and a receipt listing each article will be given to the student or left in the room.
1. ALCOHOL AND ILLEGAL SUBSTANCES
- The possession or use of alcoholic beverages is prohibited in all University housing, including apartments, for students of any age.
- It is a violation of Pennsylvania state law and University policy for a student under 21 years of age to attempt to purchase, consume, possess, or transport alcoholic beverages. It is unlawful to sell, furnish, or give to any minor, or permit that alcoholic beverages be sold, furnished, or given to any minor.
- A student will be held responsible for activities that occur in his or her room and will be referred to Residence Life, the Office of Student Conduct, and/or University Police if guests are violating the on-campus alcohol policy in this provision.
- Failure to comply with the direction given by or the request to present identification, or supplying false information such as name, age, etc., to a University official acting in the performance of their job duties is a violation of the Student Code of Conduct, and will result in a referral to Residence Life and/or the Office of Student Conduct.
It is a violation of Pennsylvania state law and University policy to possess, distribute, manufacture, or sell illegal drugs. If a student violates this policy, he or she will be referred to Residence Life, the Office of Student Conduct, and/or University Police.
It is also against University policy for a student to be under the influence of an illegal substance or to be in a residential area (room, common area, dining center, building entryway, or quad area within residence area complex) and in the presence of an illegal substance. If a student is caught in the presence of an illegal substance within those areas, the student will be referred to Residence Life, the Office of Student Conduct, and/or University Police.
- Canvassing is defined as any effort to influence opinions, gain support, or promote a particular cause or interest, specifically excluding any solicitation or fundraising as defined by current University policy. Surveys are not considered to be canvassing for the purposes of this provision.
- Students, student organizations, residence hall student government, and outside interests are eligible to canvass in the residence halls.
- Canvassing may not occur in individual residence areas unless approved by a majority vote of the students living within that area. Residence Life will organize the vote process at the beginning of the Fall semester.
- Canvassing may occur in the dining center with an approved space/table reservation with Residence Life. Canvassing may not occur in the dining areas. Any canvassing that occurs in the dining center must follow the terms and conditions of the space/table reservation, which must be submitted a minimum of five (5) days prior to the canvassing event.
- Canvassing will be restricted to the hours of 11:00 a.m. to 11:00 p.m.
- Any canvasser in the residence hall buildings must register with the Associate/Assistant Director of Residence Life no less than 24 hours prior to the canvass. The canvasser must clearly understand all provisions of canvassing regulations before the canvassing may occur. A canvasser who is not a resident of the building in which the door-to-door canvassing is occurring must be escorted by a resident of the building at all times. The canvasser is permitted to knock on student room doors, and then must identify themselves and announce their specific purpose for contacting the student. The canvasser may only enter a student’s room with expressed direct consent of the student, and must leave the room immediately if requested by the student.
- Canvassers must abide by all University rules and regulations. Violators will be referred to Residence Life, the Office of Student Conduct, and may be subject to civil or criminal prosecution.
- A residence hall is a University-owned building that contains rooms assigned to students for sleeping, dressing, studying, and socializing. A residence hall also offers common areas used by all students assigned to the residence hall, including common means of entering and exiting, common lavatories, common study lounges, common laundry facilities, common storage areas, and areas used in common for organized educational and social functions.
- Solicitation is the offer of sale of products or services.
- Except as hereinafter provided, no person (including a student), firm, business entity, charitable organization, religious organization or other organization may solicit money, sell, or solicit the sale of any product or service anywhere in a residence hall.
- A student assigned to a room in a residence hall may invite a person, firm, business entity, charitable organization, religious organization or other organization to his or her assigned room to solicit money, sell, or to solicit the sale of products or services with that student only. Such solicitation or sale may only occur in the room of the student who invited the individual. The solicitation of money or the sale or solicitation of a sale of products or services to any other student is prohibited anywhere in the residence hall.
- Registered student organizations and residence hall student government may solicit money and/or sell or solicit the sale of products or services in a residence hall in accordance with University regulations governing student organizations, as identified in the Student Guide to General University Policies and Rules.
- Nothing in this provision shall be deemed to preclude any solicitation or sale by mail, email, telephone, or other communication media.
4. COMMERICAL ENTERPRISES
The use of University-owned facilities and/or property for commercial sales activities by individuals or non-University organizations is prohibited. University organizations, within limitations established by University Policy AD27 and other University regulations, and with appropriate approval, may sell materials to support the purpose of the organization.
5. DECORATIONS AND DISPLAYS
Advertising of merchandise or services for sale or rent is not permitted in University-owned housing unless it is for the sale of personal property of a student living in the housing. Specific bulletin boards are provided and designated for this service. Permitted advertisements, if posted other than on the designated bulletin boards, will be removed.
- Pictures, bulletin boards, and decorations may only be hung from the picture molding with picture hooks.
- Nothing may be strung across the room for the purpose of hanging decorations.
- Darts and dart boards are not permitted.
- The use of tape, adhesives, glue, paste, nails, tacks, staples, and screws on walls, furniture, doors or other woodwork or glass is not permitted. A student may utilize products, such as Command brand items and poster putty, on walls, but will be responsible for any costs to repair damages that may result from use.
- Painting or papering of the room or furniture is not permitted.
- Live trees or greens are not permitted due to fire hazard concerns. Artificial trees may be used in approved lounge locations, as designated by Housing.
- Bulletin boards in the room and hallways may be decorated; walls and ceilings in the hallways may not have decorations applied.
- Candles are not permitted. If the use of a candle is required for a religious celebration, the student must work with Housing and Residence Life staff to determine if an appropriate location is available for religious observance.
- Plastic or foam-type material decorations are not permitted. Decorations must be non-flammable, such as ceramic or glass, aluminum foil wrap, fire-retardant treated paper, crepe paper, tinsel, ribbons, etc., may be used.
- Spray-on snow is acceptable to use on windows.
- Decorative lights may be used in the student’s room. Students are encouraged to consider conserving energy by limiting the use of decorative lights.
A student may decorate the surface of his or her room door facing the corridor, provided that it is done according to the guidelines below. Adhering to these guidelines will protect doors from unusual harsh wear, eliminate potential fire hazards, and ensure free movement/access in the hallway. Decorations may not be placed on exteriors of University housing.
- Decorations may only be placed on the upper-section of the room door above the lock mechanism. If the door has louvers, no material may be placed on the louvers.
- Decorations may not project more than one-half (1/2) inch from the surface of the door. Greeting cards should be fastened shut.
- Decals and stickers are not permitted.
- Bunting and streamers are permitted to celebrate special occasions, but must be removed within 24 hours.
- Memo boards, pictures, signs, and posters should be unframed.
- Non-flammable materials should be used when possible.
- If a room sign with a white board and/or cork board is provided, decorations are limited to static cling items.
A student may decorate the window(s) in his or her room and in lounge areas, provided that it is done according to the guidelines below. Adhering to these guidelines will protect windows from unusual harsh wear or damage and eliminate potential safety hazards.
- Decorations may only be placed on the inside of the window.
- Decorations must be removable (not permanent). Only water-based poster paint may be used for painted decorations. The use of spray-on snow is permitted.
- One-half (1/2) of the total window space should remain transparent for emergency situations, such as a fire.
- Decorations that present a safety hazard due to excessive weight, possibility of breakage, degree of cleanliness, etc. must be modified and or removed if identified by University staff.
- Decorations must be temporarily removed at the request of University staff for regularly scheduled window cleaning.
DAMAGES AND VIOLATION OF UNIVERSITY POLICY
All room, door, and window decorations must be removed prior to the student checking out of the room. Damages to the room, door, windows, drapes, and/or blinds, as well as any extra cleaning required, will be the responsibility of the residents and may result in a charge to the student’s Bursar account. University staff will determine the nature and extent of all damages.
Any room, door, or window decoration that is obscene or in violation of University policy will be referred to Residence Life.
University housing is provided and intended for use by the students assigned to the area and for their invited guests. A guest is defined as a person visiting a student in his or her assigned residence hall at the request of the student. Delivery persons are not considered guests. The University reserves the right to revoke the privilege of a guest policy at any time. Students will be notified if this occurs. If a student violates the guest regulations, including University students who are unescorted in a building, he or she will be referred to Residence Life and/or the Office of Student Conduct.
Overnight guests are not permitted to stay in University housing until after the first day of classes for the current semester, as announced by the University Registrar. This restriction helps ease the congestion of the move-in process and allow roommates the opportunity to get to know each other and decide how to handle overnight guests.
- The host student has the responsibility to ensure that his or her guest is aware of and understands University policies. A guest will be held accountable for his or her own actions. The host student may be held accountable for the behavior of the guest, and for any damages committed by the guest, unless the guest is also a University student.
- A student is permitted to have a guest in his or her room only if the student’s roommate(s) has granted permission.
- The guest cannot receive a room key or building access card. The host student is responsible for escorting his or her guest at all times. The host student is not permitted to give the guest his or her room key or Penn State id+ Card to gain access to the room or building.
- The guest may stay in the student’s room for a maximum of three (3) consecutive nights. The guest may not move from one host’s room to another host’s room in an attempt to extend his or her stay in University-housing past the three (3) nights.
- Only students living in the assigned housing and their invited guests are permitted in the living areas of the building, including individual rooms, floor lounges, and common area spaces. If an individual who is not a resident of the building or a guest of a resident is found in the building, the individual will be considered to be trespassing.
7. QUIET HOURS
A goal of Housing, Food Services, and Residence Life is to provide students an atmosphere within University-housing that is conducive to sleep and rest. To achieve this goal, it is necessary for all students to understand that the right of students to study and sleep takes precedence over the right of students to make noise. Established courtesy hours and quiet hours are posted in all University-housing facilities. It is expected that all students will maintain a proper study atmosphere during the established quiet hours. These hours may be extended if additional study conditions are required. Residence Life may extend the hours in consultation with the residence hall student government.
Courtesy hours are in effect 24 hours a day. A student’s right to study and sleep will be respected at all times. Every student and his or her guests will lower their voices and/or the volume of their equipment (music, TV, computer, musical instruments, etc.) if asked to do so by another student or University staff.
QUIET HOURS - ALL UNIVERSITY HOUSING FACILITIES
Sunday - Thursday: 8:00 p.m. - 8:00 a.m.
Friday - Saturday: 1:00 a.m. - 10:00 a.m.
QUIET HOURS - HONORS HOUSING
Sunday - Thursday: 8:00 p.m. - 10:00 p.m.
Friday - Saturday: midnight - 10:00 a.m.
During finals week, 24-hour quiet hours are maintained. Quiet hours are in effect beginning at 8:00 a.m. the day before finals begin, and continue until the end of the semester for all University-housing facilities. In Honors Housing, quiet hours are in effect beginning at 8:00 a.m. on the Friday preceding the first day of finals.
During quiet hours, students are expected to follow these guidelines:
- Electronic sound equipment (radios, stereos, TVs, electronic games, computers, tablets, etc.), musical equipment, and room activities will not be heard outside of the room. Such equipment should not be played so loud as to disrupt other students.
- Amplified sound is not to be directed out of windows by using speakers.
- Each student has the responsibility to take the initiative and discuss noise concerns with the offending student. If a student is bothered by someone else's noise, the student should ask him or her to reduce the volume level of the offending noise. The student has every right to expect the other student to reduce the volume. Likewise, if a student is requested to reduce the volume level, he or she should do so out of respect for a fellow student. Residence Life will deal with excessive noise. However, staff may not always be aware of every problem.
- Students and guests should keep their voice levels low while talking in hallways, bathrooms, study lounges, etc., to help maintain a quiet living environment for all students.
- Student will refrain from participating in sports-like activity within or immediately adjacent to University housing. The University has designated playing areas for these types of activities.
- If a student persists in creating excessive noise, the student may be referred to Residence Life and/or the Office of Student Conduct.
8. PETS AND SERVICE ANIMALS
Pets of any type are not permitted in University housing, with the exception of one small tank that is not more than five (5) gallons (U.?S.) for tropical fish or goldfish. Visitors and guests may not bring animals or pets into University housing. An individual with a service animal or service animal in training are permitted in University housing, in accordance with University Policy AD66. A student who has a need for a service animal or emotional support animal should refer to the medical accommodations process for further information.
9. BICYCLES, INLINE SKATES, SKATEBOARDS, SEGWAYS AND HOVERBOARDS
Refer to University Policy SY16: Regulations for Bicycles, Mopeds, Skateboards, Scooters, In-line Skates, Roller Skates, and Electronic Personal Assistive Mobility Devices. University housing follows these regulations.
Any student with a bicycle on campus should have it registered with Police Services. Bike racks are provided outside of University housing and across campus. Bicycles are not permitted in student rooms, lounges, laundry rooms, hallways, bathrooms, dining halls, or other public areas. If a student causes damage by using a bicycle, the student will be responsible for any damage charges associated with repair.
Inline skates are permitted on campus, but may not be worn inside of University housing or the dining center.
Per University Policy SY16, the use of skateboards is prohibited on campus.
Gambling in University housing and dining center is a violation of federal, Pennsylvania state, and local laws, and is therefore prohibited. If a student is involved in a gambling-related incident, he or she may face legal and/or disciplinary action.
11. MAIL SERVICE
Students residing in University housing will have access to a mailbox to receive U.?S. Postal Service mail. The mailbox number and combination are available on the student’s room assignment page in eLiving. A student residing in University housing may also receive package deliveries; deliveries will be made to the Housing and Food Services office, and the student will be notified when he or she may pick up the package by presenting his or her Penn State id+ Card. Only mail and packages that are addressed to the student’s official University name and to the correct room assignment will be processed.
Penn State Altoona
3000 Ivyside Drive
Housing and Food Services
Altoona PA 16601-3760
The student is responsible for updating his or her permanent address in LionPATH to ensure that all mail and packages received after the student has checked out of University housing can be forwarded. Mail and packages that cannot be forwarded will be returned to sender.
University housing has limited storage space, which is not available for student use. The items that a student brings to live in University housing must be stored in the student’s room. If a student processes a room change for the Spring semester, the University will provide information to students about the availability of storage options during the break period. The University is not responsible for damage to or loss of a student’s personal belongings that are placed in a storage space. The University is not able to provide storage at the end of Spring semester, but will provide information to students about off-campus storage options that the student may use at his or her own expense.
13. COMPUTERS AND NETWORKS
The University provides a single wired connection and/or several wireless network connections in University housing. A student may use a personal wireless device or a single wired device on the network to access the University computing resources and the Internet. When a student utilizes the network, he or she is acknowledging his or her responsibility to act in accordance with the relevant policies, including the following:
- University Policy AD95
- The Residence Hall Network Connection Agreement
If a student violates these policies or federal or state laws, access to the network or other information services may be suspended, and the student may face disciplinary action and/or legal proceedings. Information on using the network is available from Residential Computing (ResCom) Office.
University housing offers a courtesy telephone located on each building floor in the hallway. The courtesy telephone can be used for emergency calls and local phone calls. There are no active telephone landlines provided in student rooms.
The University provides furnishing for all student rooms. A student is not permitted to use additional furniture, including liquid-filled furniture and personal mattresses, with the exception of a desk chair or beanbag chair. If a student brings a personal desk chair, the desk chair provided by the University must be kept in the room. Dismantling furniture or removing it from a fixed position is not permitted. Furniture or furnishings may not be removed from the student’s room. The student is not permitted to use other University furniture, such as lounge furniture, in his or her room. If a student has other furniture in his or her room, he or she will be referred to Residence Life and/or the Office of Student Conduct.
If a student is interested in having a bed loft in his or her room, the student will need to verify with the Housing and Food Services office whether the student’s room is capable of having a bed loft due to ceiling height limits. If the use of a bed loft is permitted, the student will be responsible for adhering to the instructions.
A student is not permitted to have weightlifting or exercise equipment (such as treadmills, trampolines, stationary bikes, etc.) in his or her room. Fitness equipment may damage the floor, walls, or furniture, disrupt other students, and impede a safety egress.
16. CAMPUS DINING POLICIES
DINING CENTER CONDUCT
Removing food and beverages from the dining center without paying or removing dishes, silverware, or condiments from the dining room will be considered theft. Theft in the dining center is a serious issue that will result in disciplinary action by Residence Life, the Office of Student Conduct, and/or University Police. Further repercussions could include cancellation of the HFS Contract. Campus Dining reserves the right to examine customers’ backpacks or bags when exiting the dining center. Acts of horseplay, food fights, and the use of inline skates or skateboards are prohibited.
MEALS DURING ILLNESS
If a student is ill and unable to eat a meal in the dining center, a meal can be requested by contacting the Housing and Food Services Office.
1. FIRE SAFETY POLICIES
CANDLES AND INCENSE
Candles, incense, and other flame-emitting articles are prohibited in University housing. A potpourri burner with an enclosed heating element and automatic shutoff is permitted.
The student is permitted to use University-provided refrigerator/microwave unit to cook within his or her room. If University housing provides a common-area kitchen, the student may use that space to cook, but must follow the posted guidelines. If a student is assigned to University housing where a common-area kitchen is available, the student is still required to purchase the Campus Meal Plan.
The University promotes a smoke-free environment. The use of cigarettes, e-cigarettes, cigars, pipes, smokeless tobacco, all nicotine delivery devices, and other tobacco products are not permitted on campus, including University housing and food service buildings..
2. FIRE PREVENTION
The University must comply with Pennsylvania state and local fire regulations; this requires that fire drills be conducted in University housing once a month. Everyone present in a building during the emergency fire drill must participate by vacating the building according to instructions. Rooms may be checked during a fire drill to ensure compliance. If a student fails to evacuate a building, the student may be referred to Residence Life and/or the Office of Student Conduct.
FIRE SAFETY EQUIPMENT
- Fire alarms and fire extinguishers are located on every floor of University housing. A student should be familiar with the locations of the fire safety equipment.
- University housing is equipped with a smoke detector. If the building has a sprinkler system in the rooms, the smoke detector is monitored by University Police. All other smoke detectors operate independently from the building fire alarm system. Any issue with a smoke detector or sprinkler should be submitted to Housing and/or Residence Life immediately.
- Tampering with fire safety equipment is a very serious matter that could jeopardize the safety of many people. If a student tampers with this equipment, including covering the equipment, dismantling the equipment, or discharging a fire extinguisher, the student will be referred to Residence Life and/or the Office of Student Conduct. Disciplinary action may include cancellation of the HFS Contract.
GENERAL FIRE SAFETY PRECAUTIONS
Every student is responsible for taking precautions to prevent a fire, and should exercise caution and good judgment when using electronic items or placing items near the heater. Desk lamps should not be placed near flammable objects, such as curtains, bedspreads, pillows, posters, clothing, etc., and should be turned off when the student is not present in the room.
3. FACILITY SAFETY POLICIES
AERIALS AND ANTENNAE
Due to Federal Communications Commission (FCC) interference regulations, aerials, masts, satellite dishes, and other short-wave radio transmitting equipment are not permitted in University housing.
Students are permitted to use the following appliances in University housing, provided the item has an Underwriters Laboratories, Inc. label (UL label):
- televisions, stereos/radios, coffee makers (with enclosed heating element and automatic shutoff), Keurig machines, blenders, clocks, fans, hair dryers, hair setters, curling irons (with automatic shutoff), printers, corn poppers (with enclosed heating element and automatic shutoff), rice cookers (with enclosed heating element and automatic shutoff), personal computers, gaming equipment, air purifiers
- iron, which may only be used in the designated ironing area in the laundry room
- grounded, 15-amp surge-protected plug-in strip with a built-in circuit breaker
The following appliances are not permitted in University housing:
- air fryers, hot plates, toasters, toaster ovens, insta/quick pots, pressurized rice cookers, torchere-style lighting (floor-standing lighting) with halogen lamps, immersion heaters, heating coils, space heaters, ovens, indoor or outdoor grills, microwave, refrigerators, 3D printers, fitness equipment (treadmills, trampolines, stationary bikes, etc.)
- personal or portable air conditioning units are not permitted in University housing. If a student has a medical need for an air conditioning unit, the student will need to submit a Reasonable Accommodation Request Form for Housing.
If an unapproved item is observed in a student’s room, the student will be asked to remove the item from University housing. If the student does not comply with the request, the University reserves the right to have the items removed. The University will store the items until the student is able to remove them from the building.
University housing may have exterior balconies as part of the architectural facade. Students are not permitted to access the balconies.
Some University housing buildings offer an elevator. Students and guests are responsible for using elevators in a safe manner:
- Tampering with or abusing any of the elevator equipment or controls is not permitted.
- Elevator doors should not be pried open, nor should the doors be held open by the safety edges.
- If an elevator is stuck between floors, occupants should not attempt to exit the elevator until directions and/or assistance is provided by University elevator technicians or emergency personnel.
- Occupants should not jump up and down in the elevator.
- The elevator should not be used in the event of a fire.
If a student and/or his or her guest is found to be in violation, the student and/or guest may be referred to Residence Life and/or the Office of Student Conduct.
Windows in University housing should be kept closed when a student is not present in the room to assist with energy conservation and protection of the room interior. Food and beverages should not be stored between the window and outside screen, or on the outside ledge. The window screen should not be removed. Antennae, speakers, or other devices should not be strung out of windows.
4. SECURITY FEATURES
UNIVERSITY ID+ CARD
Every student is issued a University ID card - the Penn State id+ Card, and is responsible for following the id+ Card policies.
The id+ Card has monetary value and should be treated the same as cash. If a student suspects that his or her id+ Card has been lost, misplaced, or stolen, the student should follow these procedures:
- Report the id+ Card lost online, which will deactivate the privileges associated with the student’s account (University housing access, Campus Meal Plan account, LionCash+). This online service is available 24 hours a day. The student is responsible for deactivating a lost id+ Card. The University is not responsible for any loss or expense resulting from the loss, theft, or misuse of the id+ Card.
- To obtain a permanent replacement ID card, the student can visit the Housing and Food Services Office. The student must present positive proof of identification to receive a replacement ID. The card replacement fee can be paid for with cash, check, or charged to the student’s LionPATH account.
- A student whose id+ Card has been reported as lost, misplaced, or stolen will not be able use Campus Meal Plan funds at the dining center or retail operations until the student has secured a replacement ID.
University housing, with the exception of apartments, are equipped with an electronic/computerized card access security system. University housing is locked 24 hours a day while students are in residence. Adjustments to the access hours may be modified during Fall semester arrival and Spring semester closedown. A student must use his or her id+ Card to gain access to his or her assigned building. Card readers are located on the building’s entrance doors. Other doors may be designated as exit-only doors, which cannot be held open or an alarm will sound.
If a card reader fails to unlock the entry door after a student swipes his or her id+ Card, the student should report the malfunction to University staff. If the student is unable to gain entry to the building after hours, the student should contact the Residence Life staff on duty for assistance.
If a student has food or other items delivered, the delivery person and unescorted guests are not permitted to enter University housing. The student is responsible for meeting the delivery person at the building entry door.
5. STUDENT RESPONSIBILITY FOR SAFETY
Each student plays a critical role in maintaining a safe and secure environment within University housing. Even with a sophisticated card access system, the safety and security of residents can be compromised by careless behavior. Every student is responsible for locking his or her room door, refraining from propping open entrance and exit doors, and allowing unescorted guests to enter the building.
SAFETY AND SECURITY TIPS
- A student entering University housing should not permit an unknown person from entering.
- The staff member on duty should be notified if someone has insisted on entering University housing. The student should try to get a good description of the individual, and observe the direction in which he or she was headed.
- Every student should keep his or her room door locked, even when sleeping, and especially when leaving the room or building.
- A malfunctioning card access reader or door should be reported to University staff.
- If a student is expecting a guest, the student is responsible for meeting the guest at the building entry door and escorting him or her in the building.
- A student is not permitted to lend his or her room key or id+ Card to another student or guest.
REPORTING SUSPICIOUS ACTIVITY
If a student notices any suspicious activity, the student should immediately contact the Residence Life staff on duty. Suspicious behavior may include the following:
- A person going room to room, trying to open doors
- A person loitering at unusual hours or locations
- A person running (especially if something of value is being carried)
- A person exhibiting unusual mental, emotional, or physical symptoms
- A person carrying University property or other items not wrapped
- Open or broken windows or doors
- Unusual noises, screams, or cries for help