Commons Desk

Commons Desks

On-campus residents enjoy the convenience of having mail and packages delivered to their housing area commons desk - thousands of packages and mail are delivered every month! The Commons Desks Operations also manages all students room keys and temporary ID cards.

Each housing area has a Commons Desk Operation that is generally open 24 hours a day*, seven days a week, during the regular academic year. There may be some shifts where a Common Desk may close, but staff are accessible through a phone number that is posted at the desk. The Commons Desks are closed during University closedown periods. 

Services Provided

  • U.S. mail delivery and package delivery (including Penn State Bakery and flower deliveries). Learn more about Mail Services
  • Room assignment check-in/checkout
  • Room key pick-up/return
  • Loaner room key
  • Temporary id+ card
  • Cleaning supplies checkout
  • Vacuum cleaner checkout
  • Recreational equipment checkout
  • Toolkit checkout
  • Fax machine service
  • Lost and found for commons area
  • CATA bus token purchase
  • General question and answers

Find your Commons Desk


Findlay Commons Desk
814-863-5650 (fax)
[email protected]


Pollock Commons Desk
814-863-5649 (fax)
[email protected]

North Halls

Warnock Commons Desk
814-863-5647 (fax)
[email protected]

West Halls

Waring Commons Desk
814-863-5646 (fax)
[email protected]

South Halls

Redifer Commons Desk
814-863-5648 (fax)
[email protected]

Eastview Terrace

Redifer Commons Desk
814-863-5648 (fax)
[email protected]

Nittany Hall and Apartments

Pollock Commons Desk
814-863-5649 (fax)
[email protected]

White Course Apartments

Weston Community Center
814-865-6030 (fax)
[email protected]

Misplace something? We've got you covered. 

Anchor Destination

If a student temporary misplaces their room key, the student can Request Loaner Key at the Commons Desk.

The loaner key must be returned to the Commons Desk within two hours. If the key is returned late, the door lock will be changed and the student's LionPATH account will be billed. The cost is $64 per core (some room types, such as those in apartments and suites, have more than one door and will be charged for each lock that needs to be changed). Core changes are processed quickly to ensure the student's safety and security.

Anchor Destination

If a student loses or misplaces their Penn State id+ Card, the card can be immediately deactivated online. If the card is located within seven days, the card can then be reactivated online.

A temporary id card, which is valid for 24 hours, can be purchased for $5 at the Commons Desk. Student privileges that will be reassigned to the temporary card include access to the residence hall, Campus Meal Plan, and LionCash. The temporary card will automatically expire after the 24 hour period ends.

If a student cannot locate a missing card, a replacement one can be purchased at the id+ Office.

Contact Us

Commons Desk Operations

133 Johnston Commons
Employment: [email protected]
Mail/Packages: [email protected]
814-865-8218 phone
814-863-8877 fax  

Office Hours are Monday - Friday, 8:00 a.m. - 5:00 p.m. EST